TL;DR: Cookie Manager → Cookie List → Category tabs. Categories organize cookies by purpose—Essential, Analytics, Performance, Advertising, Social, and Unclassified—and control consent requirements.

Overview

Cookie categories group cookies by their purpose on your website. Each category has specific consent requirements and descriptions that appear in your banner's preference center.

Before You Begin

Make sure you have:

Time required: About 5 minutes

Understanding Cookie Categories

Step 1: Access the Cookie Manager

Navigate to Cookie Manager in the top navigation.

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Step 2: View category tabs

The Cookie List displays six default categories as tabs, each showing the number of cookies assigned.

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Done!

You can now see all available cookie categories and their assigned cookies.

Default Cookie Categories

Essential

Cookies are required for basic website functionality. These cookies:

  • Cannot be disabled by visitors

  • Enable core features like security, network management, and accessibility

  • Load automatically regardless of consent

Analytics

Cookies that track website usage and visitor behavior. These help you:

  • Understand how visitors use your site

  • Identify popular content

  • Improve website performance

Performance

Cookies that enhance website functionality. These enable:

  • Faster page loading

  • Better user experience

  • Performance optimization

Advertising

Cookies are used for targeted advertising. These support:

  • Ad personalization

  • Retargeting campaigns

  • Conversion tracking

Social

Cookies from social media platforms. These enable:

  • Social sharing buttons

  • Embedded social content

  • Social media integration

Unclassified

Newly discovered cookies are not yet categorized. You should:

  • Review these regularly

  • Assign them to appropriate categories

  • Update cookie descriptions

Configuring Categories

Step 1: Open category configuration

Click the Configuration button located below all cookie categories.

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Step 2: Edit category details

Update the Name and Description fields to customize how the category appears in your banner.

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Step 3: Set category requirements

Configure category behavior:

  • Enabled Necessary: Toggle on to make this category always required (like Essential)

  • Enabled Read Only: Toggle on to prevent visitors from changing consent for this category

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Step 4: Save your changes

Click Save to apply your category configuration.

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Done!

Your category configuration is now active and will appear in your banner's preference center.

Success indicator: The updated category name and description appear in the Cookie List and preference center.

Category Best Practices

  • Write clear descriptions: Explain what each category does in simple terms that visitors can understand.

  • Be specific about purpose: Help visitors make informed decisions by clearly stating how each cookie type is used.

  • Keep Essential minimal: Only categorize cookies as Essential if they're truly required for basic functionality.

  • Regular review: Check the Unclassified category weekly after running scans to properly categorize new cookies.

  • Consistent naming: Use standard category names so visitors recognize them across different websites.

What's Next

Now that you understand cookie categories, you should:

  1. Add cookies to categories

  2. Configure your preference center

Troubleshooting

The Configuration button isn't appearing

Solution: Refresh the Cookie Manager page. If the issue persists, ensure you're viewing the correct site from the site selector dropdown.


Category settings aren't saving

Why this happens: Changes must be saved before navigating away from the configuration modal.

Solution:

  1. Make your changes in the configuration modal

  2. Click Save (not Cancel)

  3. Wait for the confirmation message

  4. If the issue persists, clear your browser cache and try again

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