TL;DR: Site → Settings → Site Settings → Tracking Code → Paste script in header → Save. The script loads automatically on all pages of your Groove.cm website.

Overview

Groove.cm provides a centralized Tracking Code section where you can add the Consently script once, and it will automatically load on every page of your website. This ensures consistent consent collection across your entire site.

Before You Begin

Make sure you have:

Time required: 2 minutes

How to Install the Consently Script

Step 1: Access your Site settings

In your Groove.cm dashboard, click Manage Site from the menu.

BlockNote image

Step 2: Navigate to Site Settings

From the Settings dropdown, click Site Settings.

BlockNote image

Step 3: Open the Tracking Code section

Scroll down to locate the Tracking Code section on the Site Settings page.

BlockNote image

Step 4: Paste your Consently script

Paste your Consently embed script into the Tracking Code field.

💡 Tip: The script should be pasted exactly as copied from your Consently dashboard, including the <!-- Start Consently Banner --> and <!-- End Consently Banner --> comment tags.
BlockNote image

Step 5: Save your changes

Click the Save button at the bottom of the page to apply your changes.

BlockNote image

Done!

Your Consently script is now installed and will load on all pages of your Groove.cm website.

✅ Success indicator: Visit any page on your published Groove.cm site to see the consent banner appear.

What's Next

Now that you've installed the script, you should:

  1. Test your installation

  2. Run a cookie scan

Troubleshooting

The banner isn't showing on my website

Why this happens: The site may not be published, or browser caching might be preventing the script from loading.

Solution:

  1. Verify your Groove.cm site is published (not just in draft mode)

  2. Go back to Site Settings → Tracking Code and confirm the script is still there

  3. Click Save again to ensure changes are applied

  4. Clear your browser cache or test in an incognito/private window

  5. Wait a few minutes for changes to propagate across Groove.cm's servers

The script disappeared after I saved it

Why this happens: Some special characters or formatting may have caused the field to reject the script.

Solution:

  1. Copy the embed script again from your Consently dashboard

  2. Use a plain text editor to paste the script first, removing any hidden formatting

  3. Copy from the text editor and paste into the Groove.cm Tracking Code field

  4. Ensure the entire script is visible in the field before clicking Save

The banner appears on some pages but not others

Why this happens: Individual pages may have conflicting settings or custom code that prevents the global script from loading.

Solution:

  1. Check if any individual pages have custom tracking code that might conflict

  2. Verify the Tracking Code is in the Site Settings (not Page Settings) to ensure site-wide installation

  3. Test on multiple pages in different browsers to isolate the issue

  4. If the issue persists on specific pages only, check those pages for custom code or settings

The banner is loading slowly

Solution: The Consently script loads asynchronously and should not significantly impact page speed. If you notice delays:

  1. Verify the script is placed in the Tracking Code section (not in page body content)

  2. Test your overall site speed using tools like Google PageSpeed Insights

  3. Check if other third-party scripts are causing delays

  4. Ensure your Groove.cm site is on a stable hosting plan

Related Pages