Consently Helpdesk Consently Helpdesk
Back to Consently
  1. Home
  2. Support & Resources
Getting Started
  • 1.1 Welcome to Consently
  • 1.2 Quick Start Guide
  • 1.3 Understanding Consent Frameworks
  • 1.4 Dashboard Overview
  • 1.5 Key Terminology
Cookie Banner
  • 2.1 Cookie Banner Overview
  • 2.2 Choosing Consent Templates
  • 2.3 Banner Layout & Positioning
  • 2.4 Designing Your Banner
  • 2.5 Customizing Banner Content
  • 2.6 Preference Center Configuration
  • 2.7 IAB TCF Settings
  • 2.8 Preview Modes
  • 2.9 Publishing Your Banner
  • 2.10 Embedding the Banner Script
  • 2.11 Troubleshooting Banner Issues
Cookie Manager
  • 3.1 Cookie Manager Overview
  • 3.2 Cookie Scanning
  • 3.3 Managing Cookies
  • 3.4 Cookie Categories
  • 3.5 Cookie Auto-Blocking
  • 3.6 Scan History
  • 3.7 Cookie Management Best Practices
  • 3.8 Manually Checking Cookies
  • 3.9 Global Cookie Library
Consent Tracking & Analytics
  • 4.1 Consent Log
  • 4.2 Consent Analytics
  • 4.3 IAB TCF Consent Tracking
  • 4.4 Google Consent Mode v2
Policy Generator
  • 5.1 Policy Generator Overview
  • 5.2 Company Information Setup
  • 5.3 Generating Cookie Policies
  • 5.4 Generating Privacy Policies
  • 5.5 Generating Terms & Conditions
  • 5.6 Multi-Language Policy Generation
  • 5.7 Publishing & Editing Policies
Multi-Language
  • 6.1 Multi-Language Overview
  • 6.2 Adding Languages
  • 6.3 Editing Language Content
  • 6.4 Language Troubleshooting
Multi-Site Management
  • 7.1 Multi-Site Overview
  • 7.2 Managing Sites
  • 7.3 Site-Level Customization
Installation & Integration
  • 8.1 Installation Overview
  • 8.2 Direct HTML Installation
  • 8.3 Google Tag Manager Installation
  • 8.4 Platform Compatibility
  • 8.5 Installing on Dorik
  • 8.6 Installing on WordPress
  • 8.7 Installing on Shopify
  • 8.8 Installing on Wix
  • 8.9 Installing on Squarespace
  • 8.10 Installing on Framer
  • 8.11 Installing on Webflow
  • 8.12 Installing on Other CMS Platforms
  • 8.13 Testing Your Installation
Compliance & Certifications
  • 9.1 Compliance Overview
  • 9.2 GDPR Compliance
  • 9.3 CCPA & US State Laws Compliance
  • 9.4 Certifications
Account & Billing
  • 10.1 Upgrading Your Plan
  • 10.2 Account & Billing Management
Support & Resources
  • 11.1 Getting Help
  • 11.2 Frequently Asked Questions
  • 11.3 Contact Support
  1. Home
  2. Support & Resources

Support & Resources

Access guides, tutorials, and expert support to make the most of Consently, helping you implement, manage, and troubleshoot cookie consent and privacy compliance with ease.
11.1 Getting Help Consently provides multiple support channels to help you succeed with your consent management implementation. Whether you need quick answers from documentation, step-by-step video guidance, or direct assistance from the support team, resources are available based on your plan level.
11.2 Frequently Asked Questions Find quick answers to common questions about Consently. Each answer links to detailed documentation where you can learn more.
11.3 Contact Support Consently offers multiple support channels to help you resolve issues quickly. Access live chat for real-time assistance during business hours, or submit a detailed email for ticket-based support.
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