TL;DR: Dashboard → Cookie Banner → Content → Preference Center section. Customize the detailed modal where visitors choose specific cookie categories.

Overview

The Preference Center is the detailed modal that opens when visitors click "Manage Preferences" on your consent banner. Here you can customize all text, category descriptions, and labels that guide visitors through granular consent choices.

Before You Begin

Make sure you have:

Time required: About 5-10 minutes

How to Configure the Preference Center

Step 1: Access the Content section

From your site dashboard, click Cookie Banner in the top navigation, then select the Content tab.

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Step 2: Scroll to the Preference Center section

Scroll down past the Consent Notice section until you see the Preference Center Section.

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Step 3: Set the Preview Preference (Optional)

Enable this toggle to preview the preference page and see live changes in real time.

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Step 4: Set the preference center title

Enter a clear title in the Title field (e.g., "Consent Preferences Center" or "Privacy Settings").

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Step 5: Configure the action buttons

Set the text for all action buttons:

  • Save Preferences Text — Text for the save button (e.g., "Save preferences")

  • Accept All button text — Quick accept option in the modal

  • Reject All button text — Quick reject option in the modal

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Step 6: Set up the Cookie Usage section

Configure the Cookie Usage section that explains what cookies do:

  • Cookie Usage title — Section heading (e.g., "Cookie Usage")

  • Cookie Usage description — Brief explanation of how cookies work on your site

💡 Tip: Keep the Cookie Usage description under 100 words for better readability on mobile devices.
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Step 7: Set up the More Information section

Configure the More Information section for additional context:

  • More Information title — Section heading (e.g., "More Information")

  • More Information description — Detailed information with links to your policies using the rich text editor

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Step 8: Save your changes

Click the Save button at the bottom left of the page.

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Done!

Your preference center is now configured with custom content.

✅ Success indicator: Preview your banner to see how the preference center looks with your custom text.

What's Next

Now that you've configured your preference center content, you should:

  1. Design your banner appearance

  2. Preview your banner across devices

Troubleshooting

Rich text formatting is not appearing

Why this happens: The rich text editor requires you to select text before applying formatting.

Solution:

  1. Type or paste your text first

  2. Select the text you want to format

  3. Click the formatting button (Bold, Italic, etc.)

  4. If the issue persists, refresh the page and try again

Category descriptions too long on mobile

Solution: Keep descriptions under 150 words. Test the mobile preview using the preview modes to ensure readability. Visitors can always read your full policies by clicking the policy links in the banner.

Changes are not reflecting in the preview

Solution: Click the Save button at the bottom of the page before previewing. Unsaved changes won't appear in the preview or on your live site.

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